Frequently Asked Questions - General

Platfrom1 Server and Firebird database engine for Server PC

Platfrom1 Client and Firebird database engine for Client PC

CPU: Pentium 4 3.0 GHz
RAM:  1GB (minimum)

PC Specification
Operating Systems
Windows 2000 Workstation
Windows 2000 Server / 2003 Server
Windows 2008 Server
Windows XP Professional (SP1 - SP3)
Windows Vista
Windows 7


Pentium IV at 2000 MHz (minimum)
Pentium IV at 3000 MHz (recommended)
1 GB RAM (minimum)
2 GB RAM (recommended)
Minimum free hard disk space 4 GB
Screen Resolution 1024 x 768
Graphic Adapter 32 MB
Media Device DVD/CD-ROM Drive
Network Device 10/100 Base-T network adaptor
Additional Requirements
A sound card to play alert sounds when an alarm is reported.
A printer to print reports. 



Yes. Platform1 Server can support both old controller and new controller in the same platform.
(Make sure to use the latest Platform1 Server software).


The Standard Edition can support only 1 client.

The Professional Edition supports up to 5 clients.


Platform1 Server supports Windows XP, Windows Vista, Windows Server 2003, Windows Server 2008 and Windows 7.

Platform1 Server supports unlimited card entries. The total number of card entries is determined by the controller model.

Yes, Platform1 Server allows you to import staff and card data from third party sources (format: txt, xls, mdb, csv).

The Anti-Passback is a feature that requires every ‘in’ read to be coupled with an ‘out’ read before the card can be used to ‘in’ again. As long as the sequence is 'in' - 'out' - 'in' - 'out', everything works fine.

As a result, if a user swipes his card at the 'in' reader to get in, and passes his card back to a friend, the card would not work the second time. The attempt to use the card a second time would create an 'in - in' sequence that is violation of the Anti-Passback rule, resulting in denied access.

Depending on which controller model from 1,000 to 30,000 users.

FAR stands for False Acceptance Rate. FAR measures how often non-authorized user, who should not be granted access, is falsely recognized.

FRR stands for False Rejection Rate. FRR measures how often an authorized user, who should be granted, is not recognized.

Biometrics is the science and technology of measuring and analyzing biological data. In information technology, biometrics refer to technologies that measure and analyze human body characteristics, such as fingerprint, eye retinas and irises, facial pattern and palm print for authentication purposes.

Fail-Safe means when electrical main power is cut-off, lock device will unlock.

Fail-Secure means when electrical main power is cut-off, lock device will stay locked.

User can control or set any event to trigger the onboard relay whitin a specific time zone.


Allow authorize user to define or configure which door can be access at certain time zone.
Access Level card holder can up to 250, Access Group is unlimited card holder(depending on the controller).


For serial controller is 128 units

For network controller is unlimited

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